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From Frequently Asked Questions
From Frequently Asked Questions
| Feedback |
| Sometimes we typo or users have thoughts to relay. We listen to feedback via the following address. We usually respond. |
| Submissions |
| Submissions should be sent to the following address. Please ensure you first review our Submissions Process. |
| Billing |
| Inquiries regarding subscriptions or single-pay services should go to this address. Packet Storm uses Stripe to handle our fiscal transactions. |
| Advertising |
| Inquiries regarding advertising can be sent to the following address. Please first review our Help page regarding Advertising to see if we have answered your questions there. |
| Support |
| General support concerns regarding your account or something you feel is wrong with the site can be sent to the following address. |
| Suggestions |
| We like suggestions, but we are a small operation. Please know we cannot implement every idea (though we would like to try). |
| Media |
| All inquiries from the media should be directed to the following address. This address should not be used by organizations trying to publicize a product or service, it is intended for journalists needing to contact us. |
| Data Protection Officer |
| To reach our Data Protection Office (DPO) with any questions regarding GDPR and/or to discuss general data handling, use this address. Please first review our Help page on GDPR and related data deletion. |
| Legal |
| If you are law enforcement or need to raise a legal concern, please contact the following address. |
| No Reply |
| This is our catch-all for people who are generally abusive, grumpy, or have nothing constructive to say. Rest assured, you will not receive a response from this email alias. |
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